Difficulty accessing the internet
Difficulty accessing the internet Never
Difficulty accessing the internet Rarely
Difficulty accessing the internet Sometimes
Difficulty accessing the internet Often
Difficulty accessing the internet Always
Difficulty accessing the internet N/A
Can only use some features of their personal devices (eg. calls and text)
Can only use some features of their personal devices (eg. calls and text) Never
Can only use some features of their personal devices (eg. calls and text) Rarely
Can only use some features of their personal devices (eg. calls and text) Sometimes
Can only use some features of their personal devices (eg. calls and text) Often
Can only use some features of their personal devices (eg. calls and text) Always
Can only use some features of their personal devices (eg. calls and text) N/A
Sign up to contracts they can't afford
Sign up to contracts they can't afford Never
Sign up to contracts they can't afford Rarely
Sign up to contracts they can't afford Sometimes
Sign up to contracts they can't afford Often
Sign up to contracts they can't afford Always
Sign up to contracts they can't afford N/A
Use a lot of data so run out of credit frequently
Use a lot of data so run out of credit frequently Never
Use a lot of data so run out of credit frequently Rarely
Use a lot of data so run out of credit frequently Sometimes
Use a lot of data so run out of credit frequently Often
Use a lot of data so run out of credit frequently Always
Use a lot of data so run out of credit frequently N/A
Replace phones and numbers frequently
Replace phones and numbers frequently Never
Replace phones and numbers frequently Rarely
Replace phones and numbers frequently Sometimes
Replace phones and numbers frequently Often
Replace phones and numbers frequently Always
Replace phones and numbers frequently N/A
Can't afford the internet
Can't afford the internet Never
Can't afford the internet Rarely
Can't afford the internet Sometimes
Can't afford the internet Often
Can't afford the internet Always
Can't afford the internet N/A
Unreliable internet (poor connectivity or dropouts)
Unreliable internet (poor connectivity or dropouts) Never
Unreliable internet (poor connectivity or dropouts) Rarely
Unreliable internet (poor connectivity or dropouts) Sometimes
Unreliable internet (poor connectivity or dropouts) Often
Unreliable internet (poor connectivity or dropouts) Always
Unreliable internet (poor connectivity or dropouts) N/A
Forgetting passwords
Forgetting passwords Never
Forgetting passwords Rarely
Forgetting passwords Sometimes
Forgetting passwords Often
Forgetting passwords Always
Forgetting passwords N/A
No or forgotten email accounts
No or forgotten email accounts Never
No or forgotten email accounts Rarely
No or forgotten email accounts Sometimes
No or forgotten email accounts Often
No or forgotten email accounts Always
No or forgotten email accounts N/A
Online bullying or threats
Online bullying or threats Never
Online bullying or threats Rarely
Online bullying or threats Sometimes
Online bullying or threats Often
Online bullying or threats Always
Online bullying or threats N/A
Getting hacked or scammed
Getting hacked or scammed Never
Getting hacked or scammed Rarely
Getting hacked or scammed Sometimes
Getting hacked or scammed Often
Getting hacked or scammed Always
Getting hacked or scammed N/A
Difficulty reading or writing English
Difficulty reading or writing English Never
Difficulty reading or writing English Rarely
Difficulty reading or writing English Sometimes
Difficulty reading or writing English Often
Difficulty reading or writing English Always
Difficulty reading or writing English N/A
